Terms and Conditions

Last Updated: April 1, 2026

Welcome to the Huntsville Handyman website. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully.

1. Acceptance of Terms

By using this website or engaging our services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Services

Huntsville Handyman provides professional handyman services including, but not limited to, home repairs, commercial/industrial repairs, cottage maintenance and specialized technical repairs. All services are subject to the terms of a separate written agreement or digital work order (via Jobber) between Huntsville Handyman and the client.

3. Quotes and Estimates

Any quotes or estimates provided are valid for 30 days from the date issued. Estimates are based on initial information or a site visit.

  • Scope Changes: Any changes in the scope of work requested by the client or discovered during the project may result in adjustments to the original estimate.

  • Site Visits: Initial site visits for assessment may be subject to a service call fee, which will be disclosed prior to attendance.

4. Digital Contracts & Work Orders

Before any physical work commences, a digital work order or written contract must be approved by the client. Approval via our digital management portal (Jobber) constitutes a legally binding agreement to the scope of work, payment terms, and timelines outlined therein.

5. Payments

Payments for services rendered are due as outlined in the specific project contract or invoice.

  • Methods: We accept payments via the digital portal, e-transfer, or as otherwise specified.

  • Late Payments: Late payments may be subject to interest charges as permitted by Ontario law.

  • Suspension of Work: We reserve the right to suspend work or terminate a contract if payments are not made in accordance with the agreed terms.

6. Cancellations and Refunds

Cancellations must be provided in writing (email or portal message).

  • Deposits: Any deposits for materials (e.g., specialized lighting or electrical components) are non-refundable once the materials have been ordered.

  • Labor: Cancellations made within 24 hours of a scheduled service may be subject to a cancellation fee.

7. Permits and Regulations

Huntsville Handyman will obtain necessary permits as required by Ontario law for the contracted work, provided it is included in the scope of work. The client is responsible for ensuring the property is accessible and complies with any local zoning bylaws or association rules.

8. Liability

Huntsville Handyman is not liable for any indirect, incidental, or consequential damages arising from the use of our website. Our professional liability for any project is limited to the total value of the contract for that specific project. We maintain active commercial general liability insurance for all site work.

9. Warranty

We take pride in our workmanship. Huntsville Handyman provides a one-year warranty on labor from the date of project completion.

  • Materials: Any materials used are subject to the manufacturer’s warranty.

  • Exclusions: This warranty does not cover normal wear and tear, misuse, “acts of God”, or damage caused by factors outside of our control.

10. Intellectual Property

All content on this website, including text, the logo, and other brand marks, is the intellectual property of Huntsville Handyman and is protected by copyright laws. Unauthorized reproduction or use is strictly prohibited.

11. Privacy Policy

Your data is handled with professional care. Please refer to the Privacy Policy below for details on how we protect your personal and property information.

12. Governing Law

These terms and conditions are governed by the laws of the Province of Ontario. Any disputes will be subject to the exclusive jurisdiction of the courts in Ontario, Canada.

13. Changes to Terms

We reserve the right to modify these terms at any time to reflect changes in our business or Ontario law. Changes are effective immediately upon posting to the website.

14. Contact Information

For questions regarding these terms, please contact:

 Huntsville Handyman

Phone: 647-206-9555

Email: info@huntsvillehandyman.ca

Privacy Policy

Last updated: April 1, 2026

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: means a unique account created for You to access our Service or parts of our Service.

  • Company: (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Huntsville Handyman.

  • Cookies: are small files placed on Your device by a website, containing details of Your browsing history and preferences.

  • Personal Data: is any information that relates to an identified or identifiable individual (e.g., name, property address, phone number).

  • Service Provider: refers to third-party companies or individuals employed by the Company to facilitate our services (e.g., payment processors, CRM software or supply partners).

  • Website: refers to the Huntsville Handyman website.

  • You: means the individual accessing the Service, or the company/legal entity on behalf of which such individual is accessing the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This is essential for providing accurate estimates and performing site visits. This may include:

  • Email address

  • First name and last name

  • Phone number (Mobile for SMS updates)

  • Property Address, City, and Postal Code

Usage Data

Usage Data is collected automatically when using the Website. This may include Your Device’s IP address, browser type, pages visited, and the time and date of Your visit.

Communications and Processing

SMS Communications

By providing Your mobile number and opting in, You consent to receive text messages from Huntsville Handyman. These may include appointment reminders, job updates, or photos of completed work.

  • Opt-Out: You may opt-out of SMS messages at any time by replying ‘STOP’ to any message.

  • Data Sharing: We do not sell or share Your phone number with third parties for their own marketing purposes. It is used solely for the performance of our service contract.

Email and Marketing

You may opt out of receiving future email correspondence or newsletters by using the “unsubscribe” link in Our emails or by contacting Us directly. We reserve the right to maintain a database of past clients as necessary for business records and warranty tracking.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (like web beacons) to improve and analyze Our Service.

  • Necessary Cookies: Essential for authenticating users and preventing fraudulent use of accounts.

  • Functionality Cookies: Used to remember choices You make, such as login details or property preferences, to provide a more personalized experience.

Use of Your Personal Data

Huntsville Handyman uses Personal Data for the following professional purposes:

  • To Provide and Maintain our Service: Including monitoring usage and managing Your project via Our digital portal.

  • For the Performance of a Contract: To develop, comply with, and undertake the service contract for repairs or maintenance You have purchased.

  • To Contact You: For updates regarding project security, scheduling, or informative communications related to Your home, property or cottage.

  • To Manage Requests: To attend to and manage Your inquiries effectively.

  • Business Operations: To analyze trends, prevent fraudulent activity, and improve Our service offerings in the Muskoka region.

Retention and Transfer of Data

We retain Your Personal Data only for as long as necessary to comply with legal obligations (e.g., tax laws or warranty tracking), resolve disputes, and enforce our agreements. Your information is processed at the Company’s operating offices in Ontario. By using our Service, You consent to the secure transfer of data to Our professional Service Providers (such as cloud-based CRM systems).

Your Rights: Delete Your Personal Data

You have the right to request the deletion of the personal data We have collected about You. You may update or delete Your information by signing into Your Account or by contacting us directly. Please note that We may need to retain certain information when We have a legal obligation to do so (e.g., for financial auditing or active project warranties).

Security of Your Personal Data

The security of Your data is a priority. While no method of electronic transmission is 100% secure, We use commercially acceptable means (including encrypted portals and secure payment gateways) to protect Your information.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect information from children.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If You have any questions about this Privacy Policy, You can contact us:

Huntsville Handyman

Phone: 647-206-9555

Email: info@huntsvillehandyman.ca